Aironplay takes the privacy of every player seriously. This policy explains what personal information we collect when you use the platform, how that information is used, and the steps we take to keep it secure. If you have any questions after reading this, you can reach us at [email protected].
This Privacy Policy applies to all individuals who visit, register on, or use the Aironplay platform – including the website at aironplay.vu and the Aironplay mobile app. By creating an account, you acknowledge that you have read and understood how Aironplay handles your personal information as described in this policy.
This policy applies to players accessing the platform from the Philippines. If you access Aironplay from outside the Philippines, this policy still governs your data in relation to your account.
Aironplay collects personal information only when it is necessary for the purposes set out in this policy. The main categories of information we collect are:
The information Aironplay collects is used for the following purposes:
| Purpose | Information Used |
|---|---|
| Account creation and management | Name, date of birth, mobile number, email |
| Identity verification (KYC) | Government ID, selfie photograph |
| Processing deposits and withdrawals in PHP | Payment account name, transaction records |
| Platform security and fraud prevention | IP address, device data, login activity |
| Responsible gaming monitoring | Gaming activity, session history |
| Customer support | Account details, communication records |
| Promotions and account-relevant notifications | Email, mobile number, gaming activity |
Aironplay does not use your personal information for purposes beyond those listed above without your consent, except where required by applicable law.
All players must complete identity verification before accessing withdrawal services. This process involves submitting a valid Philippine government-issued ID alongside a selfie. KYC documents are used solely to verify your identity and age – specifically to confirm that you are 21 years of age or older, as required for all Aironplay accounts.
Your KYC documents are handled securely. They are reviewed for verification purposes and stored with appropriate access controls. Aironplay does not share your KYC documents with third parties except where required by law or where a service provider is used strictly to facilitate the verification process under a data processing agreement.
Aironplay uses SSL (Secure Sockets Layer) encryption on all data transmitted between your device and the platform. Sensitive account actions – including linking a new withdrawal account – are protected by OTP (one-time password) verification sent to your registered mobile number.
Access to personal data within Aironplay is restricted to staff whose roles require it. We regularly review our data handling and storage practices to maintain appropriate security standards. Despite these measures, no online system can guarantee absolute security. If you suspect your account has been compromised, contact support at [email protected] immediately.
Aironplay uses cookies and similar technologies to support platform functionality and improve your experience. Cookies are used to maintain your login session, remember your preferences, and help the platform operate correctly across page visits.
We also use anonymised analytics data – derived from device and session information – to understand how the platform is being used and to identify technical issues. This analytics data is not linked to your personal identity. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect how parts of the platform function.
Aironplay does not sell, rent, or trade your personal information to third parties for marketing or any other commercial purpose. Your data may be shared only in the following limited circumstances:
Aironplay retains your personal information for as long as your account remains active and for a reasonable period thereafter in order to meet legal, regulatory, and business obligations. Gaming and transaction records are kept for a minimum period as required by applicable financial and gaming record-keeping standards. When personal data is no longer required, it is securely deleted or anonymised.
If you close your Aironplay account, your personal data will be retained for the minimum period required by applicable regulations and then deleted, except where a longer retention period is legally required.
As an Aironplay player, you have the following rights in relation to your personal data:
To exercise any of these rights, contact Aironplay support at [email protected] with your request and account details. We will respond within a reasonable timeframe.
Aironplay may update this Privacy Policy from time to time. When material changes are made, the revised policy will be posted on this page with an updated date. Continued use of the platform after changes are published constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
Here's a plain summary of the six core privacy commitments Aironplay maintains for every registered player in the Philippines.
Every connection between your device and Aironplay is protected by SSL encryption. This applies to account logins, game sessions, and financial transactions – so your data travels securely whether you're on Wi-Fi in Manila or mobile data in Davao.
Your government ID and selfie are used only to verify your identity and confirm you're 21 or older. KYC documents are stored securely with restricted access and are never shared for marketing or sold to any third party.
Sensitive account changes – like adding a new withdrawal account or updating contact details – require OTP verification sent to your registered mobile number. This prevents unauthorised changes even if someone has your password.
Aironplay does not sell, trade, or rent your personal data to any third party for marketing purposes. Your information is used only to operate your account, process PHP transactions, and comply with relevant regulations.
Aironplay retains your data only as long as your account is active and for the minimum period required by applicable law. Once data is no longer needed, it is securely deleted or anonymised. You can request deletion at any time by contacting support.
You have the right to access, correct, or request deletion of your personal data at any time. Submit a request to the Aironplay support team at [email protected] and we'll respond promptly with the steps to fulfil your request.
Your personal information is handled with care at every step. Register for free and enjoy a secure gaming experience in Philippine Peso, with the full privacy protections described in this policy applied to your account from day one.
21+ only · SSL secured · All transactions in PHP · Play responsibly